The 5 megapixel (2592 x 1944 pixel) resolution Dino-Lite models require the third-party MJPEG codec to be installed in order to display at the maximum resolution. The 5 megapixel resolution is not currently supported on Mac OS.
On Windows, DinoCapture will check for the MJPEG codec and alert the user if it is missing. Many computers come with this codec already installed, in which case no additional software is necessary. Different versions of the MJPEG codec may also have different performance depending on the exact specifications of the computer in use. For these reasons, the Dino-Lite does not include the MJPEG codec.
For those computers that do not already have the codec installed, several freeware and trial versions are available online. Since different versions may perform differently depending on your computers specifications, we might suggest downloading a trial version first to confirm the performance is satisfactory. Several websites offering free or paid versions are listed below:
http://www.free-codecs.com/download/motion_jpeg_codec.htm (free limited version or $25 full version)
http://www.morgan-multimedia.com/technicalsV3.htm (60 day trial version or $20 full version)