4. Blue screen/ks.sys message

Problem

When trying to run DinoCapture, a blue screen crash occurs and references a file called “ks.sys”. The problem occurs on Dell notebooks with built-in webcams.

Cause

The “ks.sys” blue screen message appears to be related to a driver conflict with a Dell Webcam software called “Dell Webcam Central”.

Solution

Uninstall the “Dell Webcam Central” software and restart the computer.

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