6. DinoCapture 2.0 does not run on a non-administrator account. (Windows XP)

Problem

DinoCapture will only run when logged in as an administrator account, but will not run on a non-administrator account.

Cause

In some cases, Windows XP security or group policy settings may prevent DinoCapture from running unless the software and device were installed by an administrator.

Solution

If the user will have access to an administrator account:

1. Completely uninstall the DinoCapture software and remove the Dino-Lite microscope.

2. Switch to the administrator account

3. Reinstall DinoCapture and connect the Dino-Lite microscope. DinoCapture should now run properly.

If the user will not have access to an administrator account:

1. Completely uninstall the DinoCapture software and remove the Dino-Lite microscope.

2. Temporarily grant administrator-rights to the account that will be using DinoCapture.

3. Reinstall DinoCapture and connect the Dino-Lite microscope. Allow the Dino-lite device to install.

4. Remove the Dino-Lite device and reconnect in any other USB ports that will be used, allowing the device to be installed in each one.

5. Run the DinoCapture software, and capture an image to create the default image saving directory.

6. If desired, create any alternate saving directories.

7. Once setup is finished, return user account to prior status (remove administrator access). If saving directory will need to be changed or another USB port added in the future, the account will require administrator rights again.

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