Note! This article deals with DinoCapture 2.0 and an error message that gives no specific error number. If you are using an earlier version of DinoCapture and are getting a message with a specific error number, please locate the article dealing with your specific error number.
Problem
When trying to run DinoCapture, an error messages pops up indicating “Microsoft Visual C++ Runtime Error”, but with no specific error number.
Cause
1. A previous installation of DinoCapture was not completely removed prior to reinstalling or upgrading DinoCapture, or the DinoCapture settings or captured files have become corrupt.
or
2. The DinoCapture captured image or video files have been modified or moved externally to the DinoCapture program. If you want to open and modify files created by DinoCapture, please make a copy of those files and modify the copy. The original files should only be modified by DinoCapture, or it may cause this error when trying to open those files in DinoCapture.
Solution
Rename the “Digital Microscope” folders that contain the settings files for DinoCapture (for example, change the name to “Digital Microscope Old”). The folders may be found in the following locations:
Windows Vista/7
C:\Users\Public\Public Documents\Digital Microscope\
C:\Users\”Your user name“\My Documents\Digital Microscope\
Windows XP
C:\Documents and Settings\All Users\Documents\Digital Microscope
C:\Documents and Settings\”Your user name“\Documents\Digital Microscope
All Windows Operating Systems
Do a search for “Digital microscope”, and also rename the folder if it exists in any other location.
Now, open DinoCapture and it will recreate the “Digital Microscope” folder in the “Your user name”\Documents directory and run without error. At this point you may copy back the Picture and Video folders into the new Digital Microscope folder to restore your pictures and videos.
