Do not disassemble the instruments -
If you have any problems with the instrument quality or operation, please contact the distributor or the dealer where you purchased the device. Do not attempt to disassemble as this may cause permanent damage and will void the warranty.

Eyepiece Camera -
Both the “AM” and “EM” series microscope eyepiece cameras are designed with CMOS technology.  CCD technology can be made available as a custom application as required.

The “AM” and “EM” series microscope eyepiece cameras are designed to function under normal “white” light.  If under ultra violet or fluorescent lighting than the background may be affected.

The “EM” series microscope eyepiece provides variable exposure time from 1/10,000th sec up to 1/50th sec by adjusting the video settings.

The AM-32x series eyepiece cameras for microscopes provides a 3mm viewable area FOV. (Both the 23mm and 30mm adaptors)

The “EM” series microscope eyepiece has a field of view (FOV) of 18mm.  The “AM” series FOV is approximately 3mm.

USB eyepiece focus may require fine adjustment to synchronize with the microscope eyepiece focus      .

Capturing images of moving objects across FOV (factory production line inspection, etc) will require a special lens such as a Global light lens. This special lens type exposes fast moving objects in sync with a sensor.

What are the system requirements for my computer?
         1. Windows 2000 or XP, Vista.
         2. Intel CPU Pentium 2.4GHZ, Celeron or above.
         3. RAM of 512 MB or more recommended.
         4. At least 150MB of free disk space.
         5. VGA Card: 16bit or above
         6. CD-ROM drive
         7. At least one USB 2.0 port.

Useful Tech Tips -

Use time-lapsed capture function problem under Windows OS-
Cannot start after using time-lapsed capture function. only shows dino-lite logo and hangs there.
Possible cause: dino-lite accidentally created a corrupted .avi file from time-lapsed capture
solution: Search this particular .avi file, find and delete it.

How to setting the white balance
-Empty the stage so it would be viewing an empty field.
Then set the white balance by going to: Setup > Video source property > auto white balance

Troubleshooting -

The Eyepiece does not work-
Follow these testing steps if you have a problem viewing with your eyepiece:
1. Connect Dino eyepiece to the computer, run the program and you should see a fuzzy image. If there is no image please refer to “There is no picture on screen” section.
2) Use your original microscope eyepiece and focus on the image that you want to see.
3) Input Dino eyepiece into traditional microscope eyepiece. If Dino eyepiece does not fit refer to “Before you buy a Dino Digital Eyepiece” section.
4) Refocus till you have a clear image.
5) If still can’t see, then there are other issues effecting the device
Notes:
• Microscope eyepiece has a different focus than Digital (Dino) eyepiece camera.
• Dino eyepiece FOV (field of view) is a zoomed in area which is about 20% FOV of a traditional microscope eyepiece.

Installs without any error messages but just see a black screen
The computer is not using USB 2.0 or cannot process the high resolution image
Solution:
If you reduce the video settings, you may be able to get an image through the scope. You do this by: While using Scopephoto, select "Live Capture" > when live capture is on, you can choose "setup" on the top left corner > in "setup" click on "Video Source Format" > a window will show up where you can reduce the resolution. Select the lowest resolution.

Scopephoto is viewing a different camera
Scopephoto is set to use another camera
Solution:
In “Scope Photo” select the right device (eg. EM200 = DCM200).

Cannot detect device message
Possible error in installation
Solution:
Walk through installing device per instructions

Pictures taken turn blue using EM series digital eyepiece
Possibly something to do with color pattern.
Solution:
In “TC” (Twain Acquire) check or uncheck “RGB/BGR”