digital microscope - BigC

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Technical FAQs

	General FAQs
	Quick Installation
	Useful tips
	Handheld Eyepiece
	Technical FAQs
	Handheld Eyepiece
	MAC Info
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Handheld Tech FAQ

1. Run-time error '75' or '339' ----(For Vista OS DinoCapture required to set “Run as Administrator”)
2. AM211/310/311 on VISTA with black window
3. Viewing window is larger than normal on DinoCapture (view window partially covers the “video” tab)
4. Windows 64 bit OS Compatibility issues
5. When starting DinoCapture, the view window is a black or green screen
6. DinoCapture view window is capturing web-cam or another video device image
7. Software support
8. How to remove DinoCapture program from XP or Vista
9. Squiggly lines or distortion at the bottom of the live view window
10. Unable to save pictures / get an error message after taking a picture
11. Slow video capture even in fast systems using Windows XP or Vista
12. Error Messages

13. Do not disassemble the instruments
14.The live video window has a flat black image but no error messages while installing or using DinoCapture
15. Have an image at 640x480 but black screen (or no images) at 1280x1024
16. How sensitive to infrared light are the Dino-Lite Digital Microscopes?
17. Photoshop starts when the microtouch button is pressed
18. Install DinoLite drivers each time after you reboot the computer in a network environment.

Eyepiece Tech FAQ

1. Do not disassemble the instruments
2. Eyepiece Camera
3. What are the system requirements for my computer?
4. Useful Tech Tips
5. Troubleshooting
6. Installs without any error messages but just see a black screen
7. Scopephoto is viewing a different camera
8. Cannot detect device message
9. Pictures taken turn blue using EM series digital eyepiece



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